We are proud to be bringing you the range of wonderful products by Pinkpawpal. We hope that you will be amazed by all the products available. If you have any questions please feel free to contact us. This section of frequently asked questions will be growing over the coming months

We currently only ship to the United Kingdom and Northern Ireland. We are looking at the possibility of shipping within Europe and Internationally in the near future. To find out more about shipping please view our shipping page here.

Long and short answer is NO. None of the Pinkpawpal products contain any antibiotics.

Mix all powder and distilled water in to the bottle provided, do not split powder into smaller quantities. Step one Gently Warm distilled water in a jug or saucepan (do not boil) Step two Pour the warmed distilled water into the bottle containing the powder upto the line at the top of the bottle (Don't remove powder from the bottle). Step three Replace the lid and ensure it is securely fastened... Shake the bottle well so as to ensure liquid and powder are thoroughly mixed. Step four Leave for 24hrs to allow the mixture to settle. Notes Store in a cool dry place (no need to refrigerate). If you notice any change in the solution simply place in a warm environment and shake well. Once mixed the solution has a long shelf life (2 years). Try to prevent contaminating the solution by using fresh cotton or pads each use.